Privacy Policy

Privacy Policy of Air Valet Travels Ltd.

At Air Valet Travels Ltd., your privacy, security, and trust are our top priorities. We are committed to safeguarding your personal information and ensuring that your interactions with us are safe, secure, and confidential. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or engage with us in any way.

1. Information We Collect

To provide you with the best travel experience, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.
Travel Details: Travel dates, destinations, preferences, and the names and dates of birth of all passengers.
Payment Information: Credit card number, expiration date, security code, and billing address.
Other Information: Any other information required to process your booking or provide our services.

2. How We Use Your Information

We collect and use your information for the following purposes:

Processing Bookings: To make and manage travel bookings, including purchasing flights, hotel accommodations, car rentals, and tours.
Customer Support: To respond to inquiries, manage account-related issues, and provide customer service.
Payment Processing: To process payments and verify your payment information securely.
Communications: To send booking confirmations, travel updates, itinerary changes, or promotions (only if you opt-in).
Legal Compliance: To comply with legal and regulatory requirements, including fraud prevention and dispute resolution.

3. Security of Your Information

We employ industry-standard security measures to protect your personal information. These include:

Encryption: We use Secure Socket Layer (SSL) encryption to safeguard your credit card and other sensitive information.
Access Control: Only authorized personnel have access to your personal data for the purpose of processing your booking or handling support requests.
Payment Security: Your credit card details are encrypted and securely processed through trusted third-party payment processors.

4. Third-Party Services

In order to provide our services, we may share your information with trusted partners, including:

Travel Suppliers: Airlines, hotels, tour operators, and car rental companies that provide the travel products or services you book with us.
Payment Processors: Third-party companies that securely handle payment processing on our behalf.
Legal Authorities: In the event of a legal obligation, we may disclose your information to comply with regulations or law enforcement requests.

All third parties with whom we share your data are required to follow strict privacy and security guidelines to protect your information.

5. Marketing and Communications

If you opt-in, we may send you promotional emails about new travel deals, updates, and special offers. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email or contacting us directly.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us improve the functionality of our website, remember your preferences, and analyze website traffic.

Session Cookies: To ensure your preferences are maintained during your visit to our site.
Analytics: We may use third-party analytics tools to analyze how our website is used and improve user experience.

You can manage or disable cookies through your web browser settings.

7. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. If you wish to delete your personal data or close your account, you may contact us directly.

8. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you have any concerns about how your information is handled, or wish to exercise your rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us immediately so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. If significant

changes are made, we will notify you via email or provide a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, or how we handle your personal information, please contact us at:

Air Valet Travels Ltd.
Email: manager@airvalettravels.com
Phone: +1-905-226-1651
Address: 7215 Goreway Drive, Unit 1A06, Mississauga, ON, Canada, L4T 0B4